Phin Solutions’ Consumer Complaint Monitoring Service aids creditors and collection agencies in identifying potential litigious debtors. This service provides clients with the information to build different collection strategies on individuals that may be in the population and then funnels these accounts into the appropriate collection and recovery strategy. In turn, this helps to mitigate future lawsuits. Each record contains the Plaintiff attorneys of record to enable better communication and settlement strategies when working with consumer attorneys. Phin Solutions data base contains complaints from 2000 to present and is updated daily from federal, state district courts.
Litigious debtors are customers who have sued collection and credit agencies under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Truth In Lending Act (TILA) and Service Members Civil Relief Act (SCRA).
The results file provides clients with a text summary of specific case information including:
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