TCPA prohibits the use of auto-dialers and pre-recorded messaging, including SMS messages, when calling or messaging wireless devices without the express written consent of the called party. Industry best practices are enabling companies to help mitigate TCPA compliance risk without sacrificing operational efficiency by using the most current, complete, and accurate wireline and wireless data available. Because this data is constantly changing, companies need to correctly verify both the current phone type and subscriber before auto-dialing any phone number.
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